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Update Your Contact Info in Skyward and Manage Your ParentSquare Preferences

Are you missing out on District emergency alerts and other important messages, like a snow day? Then it's time to take a moment to ensure your contact information and notification settings are up-to-date. This will be a two-step process involving Skyward and ParentSquare.

Update Your Contact Information in Skyward - In order to communicate with you, the following information needs to be updated in Skyward Employee Access.

  • A cell phone number to deliver text messages to you.
  • A phone number to deliver voice messages/calls to you.
  • These can be the same number.

To do this, login to your Jordan District email account and select Skyward Finance from the "waffle menu" in the upper right-hand corner.  A contact information form will be available once logged in.

Manage Your Notification Preferences and Office Hours in ParentSquare - Customize when and how you receive direct messages to align with your personal preferences. To access ParentSquare, navigate to ParentSquare.com and select "Sign in with Google." You will need to be logged in to your Jordan District email account. Here are two options to assist you in receiving messages when and how you choose:

  • Set Your Office Hours  - Use this option if you want to receive direct messages via text to your cell phone during custom set office hours, but not during off hours. ParentSquare Office Hours Tutorial
  • Update Notification Preferences - Use this option if you don't ever want to receive direct messages as a text to your cell phone and instead prefer to view them in the ParentSquare app or via email. ParentSquare Notification Settings Tutorial

Office Hours only apply to direct messages, while your notification preferences apply to direct messages, posts and school alerts. Urgent alerts cannot be disabled and will always be sent to all email and phone numbers available in ParentSquare.

Please update your contact information as soon as possible. Thank you for taking the time to ensure we can reach you when it matters most!